OUR MISSION
DUTCH WONDERLAND Family Entertainment Complex
Mission Statement
Who We Are
DUTCH WONDERLAND is a diverse, guest-focused and employee-centered organization,
comprised of an amusement park geared towards families with children
up to 12 years of age, a miniature golf course geared to all ages, a
campground primarily targeting recreational vehicles, and retail operations
in the Kitchen Kettle Village and the Lancaster County Visitors Bureau.
Guest Focused
The mission of DUTCH WONDERLAND is to provide high quality family experiences,
based in the Hershey Tradition, that exceed the expectations of its visitors
and guests and which ultimately generate positive stories and create
lifelong memories. DUTCH WONDERLAND strives toward this goal by providing
safe, clean, friendly environments while maintaining a pricing structure
that is fair to the consumer and the company.
Employee Centered
The management of DUTCH WONDERLAND strives to create a team environment
in which all employees are treated with respect and fairness. This team
is created through effective hiring, thorough training, timely feedback,
appropriate coaching and counseling, and by using incentive rewards to
reinforce positive behaviors and acts.
Hershey Values & Relationship
This organization, a wholly owned subsidiary of Hershey Entertainment & Resorts,
is dedicated to supporting the Mission and Leadership Values of the parent
company.
Vision
The Vision of DUTCH WONDERLAND is to build upon its core competencies of
family entertainment, campground management, and offsite retail operations.
This mission-based growth will occur while maintaining the positive attributes
of each existing operation. DUTCH WONDERLAND strives to be the premier
attraction in the Lancaster County destination and one that drives incremental
tourism into the area.
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