Know Before You Go

Health and safety tips to protect against COVID-19

We are so excited to welcome you and your family back to Dutch Wonderland!

We want you to know the health and safety of our Guests and Team Members is our top priority. We are fully committed to creating the cleanest and safest environment possible for your visit.

The way we will operate this summer is significantly different from what we are all used to as we adapt to the new landscape created by COVID-19. While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. Please, read this page fully to ensure the best experience possible as you plan your visit and join us.

Please also review our Operating Calendar for the most recent updates on our modified operational dates.

*Please note that rides, attractions, food, retail and game stands are subject to change and may vary depending on weather, staffing changes, or unexpected maintenance issues.*



Working Together to Avoid COVID-19


The health and safety of our Guests and Team Members is our top priority. In these unprecedented times, we have implemented enhanced health and safety measures to help protect everyone. But we can’t do it alone. We are counting on everyone’s efforts to do their part by cooperating with these new measures that are designed to keep every person visiting and/or working at Dutch Wonderland healthy and safe.


Guest Responsibilities


  • Wear a face covering
  • Submit to temperature check at arrival
  • Wash hands often with soap and water
  • Avoid touching your face
  • Maintain appropriate (6 ft.) distance from others not in your travel party



Here are the specific steps we’re taking in accordance with state and federal guidelines.

Face Coverings Face Coverings
Required face coverings for park personnel and guests alike.
   
Temperature Checks Temperature Checks
Checking every guest and employee upon entrance.
   
Hand Cleansing Hand Cleansing
Asking everyone to wash hands often with soap and water.
   
Hand Sanitizer Hand Sanitizer
Providing sanitizer stations throughout the park and requiring use before riding all attractions.
Social Distancing Social Distancing
Requiring social distance of six feet between your party and others.
   
Limiting Capacity Limiting Capacity
Limiting the number of guests to facilitate social distancing.
   
Sanitizing Teams Sanitizing Teams
Performing enhanced sanitizing throughout the day on high-touch surfaces and rides.
   
Education & Training Education & Training
Enhanced staff education and training on cleanliness and safety practices. Please read and follow all posted safety signage.
   




Planning a Visit

In order to comply with key health and safety measures surrounding limiting capacity, social distancing, and touch-free payment, planning a visit to Dutch Wonderland will look different this summer.

  • Guests will need to register for the date they wish to visit in advance, in addition to their regularly purchased Ticket or Season Pass.
  • If the date you wish to visit is not listed in our online calendar, we may have already reached our capacity limit for that date, in which case you will need to choose another day. If you are looking for a date later in the summer, please check back again as we will open more dates as the summer progresses.
  • All those wishing to enter Dutch Wonderland (Guests, Team Members, Suppliers, and Contracted Partners) will have their temperatures scanned before entering the park.
  • Any person with a temperature of 100.4°F or higher, or displaying other symptoms of COVID-19, will be denied entry.
  • Facial coverings are required for all entrants, except children under three. - Face shields are not permitted on any attraction and are not a substitute for a facial covering. Face shields are permitted within the park when worn with a facial covering.

Guests should familiarize themselves with guidance from the Centers for Disease Control and Prevention and evaluate their risk in determining whether they should attend our facilities. If you or a family member are ill or think that you may be getting ill, please postpone your visit until you are well.

By visiting our facility, you voluntarily assume all risks related to exposure to COVID-19.

While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. People who do not show symptoms can still spread COVID-19. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and persons with underlying medical conditions are especially vulnerable and at higher risk for severe illness. Guests should familiarize themselves with Centers for Disease Control and Prevention guidelines and evaluate their risk in determining whether they should visit our facilities. If you or a member of your household are ill or think you may be getting ill, or you have been in contact with someone diagnosed or suspected of having COVID-19, please postpone your visit until you are well.

By visiting our facility, you voluntarily assume all risks related to exposure to COVID-19.




Frequently Asked Questions

Can't find the answer to your question? Please e-mail us at infodw@DutchWonderland.com and we will assist you.
  • If you have a fever or are displaying other symptoms of COVID-19, please stay home.
  • In order to maintain our reduced capacity, all Guests will need to pre-purchase admission in advance and RSVP for the day they wish to visit through our online registration system.
  • Those who have already purchased a ticket or Season Pass will need to make a reservation through our online registration system.
  • Walk-up visitors with a form of admission (ticket or Season Pass) will be required to make a reservation online if capacity permits.
  • If the date you wish to visit is not available for a reservation, please select another day.
  • Ticket and Season Pass sales will be conducted online.
  • In order to reduce hand-to-hand exchanges, tickets and Season Passes will not be sold at the park; they must be purchased online.
  • Our guests under three (ages 1 & 2) who are admitted free will need to have an online reservation. This can be completed while you make your reservation for both new purchases and previously purchased tickets and passes.
  • Dutch Wonderland's “After 3” program will not be taking place in 2021. Reservations made online will be for one day only.
  • All entrants (Guests, Team Members, Vendors and Contracted Partners) will have their temperature scanned by a contactless thermometer before entering Dutch Wonderland. Anyone with a temperature at or above 100.4 degrees Fahrenheit, or exhibiting symptoms of COVID-19, will be denied entry. The travel party of a person denied entry will also be unable to visit that day.
  • Per CDC guidelines, all entrants will be required to wear facial coverings, except for children under three. - Face shields are not permitted on any attraction and are not a substitute for a facial covering. Face shields are permitted within the park when worn with a facial covering.
  • Team Members will also wear additional personal protective equipment, including gloves and face shields, to perform some work functions.
  • Those without a facial covering will be able to purchase them at park retail locations.
  • Automatic sanitizer stations have been added at the entrance and throughout the park dispensing alcohol-based sanitizer per Centers for Disease Control & Prevention guidelines.
  • Enhanced sanitizing throughout the entrance areas including a thorough daily deep cleaning of all rides and touch points with an EPA-approved sanitizer.
  • In order to achieve six feet of social distance between travel parties, markers will be placed on the ground in all lines and waiting areas for the use of Guests and other entrants. Plexiglass barriers will be installed in locations where social distancing between Team Members and Guests or between fellow Team Members cannot be achieved.
  • Signage throughout the parking and entrance areas will remind all (Guests, Team Members, Suppliers and Contracted Partners) of the importance of following all rules during their time at Dutch Wonderland.
  • Capacity of rides and indoor facilities within Dutch Wonderland will be closely monitored to ensure minimum six feet of social distancing between travel parties can be achieved.
  • In order to achieve six feet of social distance, markers will be placed on the ground in queue lines and waiting areas for Guest use. Plexiglass barriers will be installed in locations where social distancing cannot be achieved.
  • Enhanced sanitization throughout the park including a thorough daily deep cleaning of all rides and touch points with an EPA-approved sanitizer.
  • Automatic sanitizer stations have been added throughout the park, dispensing alcohol-based sanitizer per CDC guidelines.
  • Hand sanitizer and facial coverings are available for purchase at park retail locations.
  • Team Members will be required to wear facial coverings and additional personal protective equipment, including gloves and face shields.
  • Guests on water rides (Duke's Lagoon & Pipeline Plunge) must not wear facial coverings in compliance with water safety best practices.
  • Per CDC guidelines, all Guests and Team Members will be required to wear facial coverings, except for children under three. - Face shields are not permitted on any attraction and are not a substitute for a facial covering. Face shields are permitted within the park when worn with a facial covering.
  • Guests must remove their facial coverings to engage in water-related activities, to include water attractions or misting areas. Coverings may also be removed in order to eat.
  • Some attractions may be closed during this initial opening phase, or closed for the entirety of the summer, if Dutch Wonderland management feels recommended social distancing and hygiene standards cannot be safely and effectively achieved. Check out our Rides & Attractions for an up-to-date list!
  • Prior to opening, all non-porous surfaces, high touch points (door knobs, door handles, push plates, railings, light and air control switches) will be thoroughly disinfected and on a routine schedule after opening.
  • Indoor and outdoor tables and chairs will be thoroughly disinfected after each customer’s use.
  • Different Entrance and Exits will be designated when possible to avoid or reduce face to face exposure.
  • Employees must wash their hands with soap and water for 20 seconds and use a paper hand towel to dry your hands. Ensure the restocking of soap, paper towels and sanitizer. This practice will be done at the beginning of each shift and throughout the day.
  • Sanitizers will be available in all food preparation areas and all guest service areas, (i.e. Order and Pick up points). In addition, employees will frequently sanitize all contact points.
  • In order to achieve six feet of social distance, markers will be placed on the ground in queue lines and waiting areas for Guest use. Plexiglass barriers will be installed in locations where social distancing cannot be achieved.
  • Tables and other Guest seating will be adjusted to ensure six feet of distance between all travel parties.
  • Team Members will be required to wear facial coverings and additional personal protective equipment, including gloves and face shields. Hair restraints are required by Dutch Wonderland in all kitchen areas.
  • Per CDC guidelines, all Guests and Team Members will be required to wear facial coverings, except for children under three. Face shields are not permitted on any attraction and are not a substitute for a facial covering. Face shields are permitted within the park when worn with a facial covering.
  • Grab n’ Go is permissible only if the items are individually packed with appropriate label and bottled drinks. 
  • Self-serve food, condiments and topping stations have been discontinued. Pre-portioned condiments and toppings (filled from bulk dispensers behind the counter) will be handed to the guest with the food order upon request.
  • Self-serve soda fountain refill stations will not be used. Team Members will fill and serve all drinks for Guests.
  • Soda/ICEE Souvenir Cup refills will be served over the counter by an attendant using paper cups.
  • Individually wrapped cutlery forks and spoons will be handed by a cashier as necessary.
  • Napkins will still be available from the no-touch dispensers.
  • We strongly recommend Guests utilize contact-less payment for all food and retail items.
  • Prior to opening, all non-porous surfaces, high touch points (door knobs, door handles, push plates, railings, light and air control switches) will be thoroughly disinfected and on a routine schedule after opening.
  • Per CDC guidelines, all Guests and Team Members will be required to wear facial coverings, except for children under three. Face shields are not permitted on any attraction and are not a substitute for a facial covering. Face shields are permitted within the park when worn with a facial covering.
  • Team Members will also wear additional personal protective equipment, including gloves and face shields, to perform some work functions.
  • Facial coverings and hand sanitizer will be available for purchase at park retail locations.
  • Automatic sanitizer stations have been added at retail locations and throughout the park, dispensing alcohol-based sanitizer per Centers for Disease Control & Prevention guidelines.
  • In order to achieve six feet of social distance between travel parties, markers will be placed on the ground in all lines and waiting areas for the use of Guests and other entrants. Store layouts have been adjusted, and plexiglass barriers will be installed in locations where social distancing between Team Members and Guests or between fellow Team Members cannot be achieved.
  • Signage throughout the park will remind all (Guests, Team Members, Suppliers and Contracted Partners) of the importance of following all rules during their time at Dutch Wonderland.
  • Purchases should be bagged by the team member using a bag supplied by the park.  Team members are prohibited from bagging the purchase in a guest provided bag.  Team member can allow guest to bag their own purchase if necessary.
  • Fitting Rooms will be closed and off limits to the guests.
  • All Sales are final.

Can I purchase a 2020-21 Season Pass?

All 2020 Season Passes will include both the 2020 and 2021 seasons, with the exception of the Summer Saver Pass which is valid through Sept. 7, 2020.

Are the 2021 seasonal holiday events included with this extension?

Each 2020 Season Passholder will receive the identical Season Pass, with the same benefits, in 2021. This means passholders will be able to use their Premium Season Passes for the 2021 seasonal holiday events (Happy Hauntings and Dutch Winter Wonderland) as well.

Basic Season Passes will include the 2021 Summer Season, but will not include seasonal holiday events in 2021. The Basic Pass is still a summer season-only pass. This extension also applies to add-on products like the All Summer Dining Pass.

What about All Summer Dining Plans?

Our plan is to ensure you receive equal value for any experience or benefit you missed out on this year due to COVID-19, such as the All Summer Dining Pass. All Summer Dining Passes and other add-ons will also be valid through the end of the 2021 Summer Season. Please note, the All Summer Dining Pass will not be valid during Happy Hauntings or Dutch Winter Wonderland.

Will I receive a refund on my pre-purchased admission tickets?

All Royalty Admission tickets, including our Leap Day Deal offer or other date-restricted tickets, will be valid through the entirety of the 2020 Summer Season. Guests with additional questions about their tickets can email infodw@dutchwonderland.com to connect with our Guest Services staff.

I had a School Picnic or Group Event scheduled for early in the season. What now?

Tickets are good any day of the 2020 Summer Season. Group Leaders should contact their Dutch Wonderland Group Sales representative directly to discuss options to reschedule early-season catered events.

Yes, all Guests and Team Members are required to wear facial coverings while at Dutch Wonderland. The only exceptions are for children under age three (please consult CDC guidelines).

Guests are required to remove facial coverings while on water attractions (Duke's Lagoon and Pipeline Plunge), in complying with water safety best practices. We recommend bringing a sealable plastic bag to store your facial covering in if you plan to enjoy these attractions. Guests may also remove their masks while eating or drinking.

Face shields are not permitted on any attraction and are not a substitute for a facial covering. Face shields are permitted within the park when worn with a facial covering.

In order to effectively promote social distancing and practice the best health and safety procedures, some attractions may be closed for part or all of the 2021 Summer Season. Please check our Rides & Attractions page for the most up-to-date information.