COVID-19 Update

Information & Frequently Asked Questions

To Our Valued Guests

Season Passes Extended Through 2021



Dutch Wonderland - May 8, 2020

This year hasn’t gone like any of us expected. As COVID-19 continues to impact every part of our lives, we have been faced with many hard decisions, resulting in our 2020 Season being delayed.

We know how challenging it’s been to wait. We want to see you too! Because of all the uncertainty, we have decided to extend all 2020 Season Passes through 2021. Going forward, 2020 Season Passes will now also include next year.

We have been working constantly these past two months on how we adapt to this pandemic and the new normal it has created. We continue to plan towards Opening Day, though an exact date remains undetermined. Our top priority, as always, is the health and safety of our Guests and Team Members, meeting their needs and making sure they’re taken care of. We will continue following the rulings and recommendations of our local, state and federal leadership throughout this process, working alongside health and safety officials and our colleagues in the amusement and attractions industries. Please visit our web site for more information on our approach. We will continue to provide updates as details are finalized.

While the experience will be different from any other season in our history, we remain committed to delivering the safe, family fun that’s been our calling card since 1963. From all of us at Dutch Wonderland, thank you for your continued support. We can’t wait until the day you’re back with us and the sounds of summer fill the air again.


- Dutch Wonderland Management Team

FAQs

Can't find your question? Please Contact Us for more information.

As we are unsure of the current timeframe for Park opening, at this time it is too soon to say with confidence whether these events will be rescheduled.

No, Basic Season Passes are still limited to just the Summer Season.

Each 2020 Season Passholder will receive the identical Season Pass, with the same benefits, in 2021. This means passholders will be able to use their Premium Season Passes for the 2021 seasonal holiday events (Happy Hauntings and Dutch Winter Wonderland) as well.

Basic Season Passes will include the 2021 Summer Season, but will not include seasonal holiday events in 2020 or 2021. The Basic Pass is still a summer season-only pass. This extension also applies to add-on products like the All Summer Dining Pass.

All Season Passes purchased will include both the 2020 and 2021 seasons until further notice. We may revert to single-year Season Passes at a later point.

Our plan is to ensure you receive equal value for any experience or benefit you missed out on this year due to COVID-19, such as the All Summer Dining Pass. All Summer Dining Passes and other add-ons will also be valid through the end of the 2021 Summer Season. Please note, the All Summer Dining Pass will not be valid during Happy Hauntings or Dutch Winter Wonderland. We are no longer selling Dining Passes for the 2020 season.

Yes. All Season Passholders will receive the 2021 extension, regardless of when their final payment is made. We know finances are a challenge for some guests - please know we are not charging late fees for missed payments.

All Royalty Admission tickets, including our Leap Day Deal offer or other date-restricted tickets, will be valid through the entirety of the 2020 Summer Season. Guests with additional questions about their tickets can email infodw@dutchwonderland.com to connect with our Guest Services staff.

Tickets are good any day of the 2020 Summer Season. Group Leaders should contact their Dutch Wonderland Group Sales representative directly to discuss options to reschedule early-season catered events.

Yes. We are still accepting applications, but for the health and safety of our team members we are conducting interviews virtually at this time. Please visit our jobs page for more information and to apply.

Questions? Please email us at jobs@dutchwonderland.com.

Our highest priority remains the safety of all of our Team Members and Guests, and we’re closely following the guidelines set forth by the Centers for Disease Control & Prevention and Pennsylvania Department of Health, along with other government officials and health experts. Some of our evolving sanitation procedures include:

  • Making sure rides and other areas are clean and hygienic
  • Communicating and promoting the need to maintain social distance
  • Promoting regular and thorough hand washing by Team Members, Contractors and Guests
  • Installing sanitizing hand rub dispensers in prominent places around the park to facilitate handwashing amongst Guests
  • Promoting good respiratory hygiene in the workplace
  • Encouraging Guests and Team Members to stay home if you are exhibiting any symptoms of COVID-19, or have been in contact with anyone who has been diagnosed with COVID-19, shown symptoms, or themselves come into contact with an individual at risk or suspected of having contracted COVID-19.
  • Educating all Team Members about illness prevention, preparedness and response

For additional information and resources, please visit the websites linked above for the CDC and state and county health departments.