COVID-19 Update

Information & Frequently Asked Questions

To Our Valued Guests

Dutch Wonderland Opens July 14!



Dutch Wonderland - July 2, 2020

Dutch Wonderland Family Amusement Park will begin its much-anticipated 2020 Summer Season on Tuesday, July 14 with a four-day early access invitation to all Season Passholders. Following these Passholder appreciation dates, Dutch Wonderland will open for all Guests on Saturday, July 18.

The new season will look different than any other in Dutch Wonderland’s 57-year history. Adhering closely to guidelines set by the Centers for Disease Control and Prevention (CDC) and local and national government officials in response to COVID-19, the park will be implementing strengthened sanitation procedures and new safety measures for the health of all team members and guests.

“The health and safety of our Guests and Team Members continues to be our top priority as we work to reopen in this new environment,” said General Manager Laura Charles. “We will continue working in step with local leaders, health experts and our industry colleagues to ensure best practices are in place at Dutch Wonderland.”

The most important elements of Dutch Wonderland’s new safety measures include:
Limiting Capacity
Pre-Entry Temperature Checks
Face Coverings and Personal Protective Equipment
Social Distancing
Adding Sanitizing Stations
Enhancing Cleaning Measures
Educating Guests & Team Members

The changes will be apparent even before visiting. Dutch Wonderland will limit capacity in the park and on each ride, slide, restaurant and building to ensure compliance with recommended social distancing standards. In order to accomplish this, all Guests will need to RSVP for the day they wish to visit, in addition to having a pre-purchased ticket or Season Pass. The park will only sell tickets and Season Passes online. Walk-up sales will not be available this summer.

Upon arrival at Dutch Wonderland, Guests will find signage reminding all of the importance of social distancing, utilizing markers placed on the ground throughout the park, parking lots and entrance areas. All Guests and Team Members will be required to have their temperature checked before entering Dutch Wonderland, with any person exhibiting a temperature of 100.4° Fahrenheit or higher (or displaying other symptoms related to COVID-19) denied entry.

Facial coverings will be required for all Team Members and Guests, except children younger than three years of age. Guests will be required to remove their masks on water attractions in Duke’s Lagoon. Team Members may also wear additional personal protective equipment, including gloves and/or face shields, while performing select work activities. Dozens of hand sanitizing stations have been added all around the park, and thorough cleaning will be conducted at regular intervals throughout the day at high-traffic locations. All of these cleaning and safety measures will be reinforced through instructional signage and additional staff training, and visitors will be able to purchase masks and hand sanitizer at Dutch Wonderland’s retail locations.

“We will serve our Guests safely and effectively by limiting capacity, verifying all entrants do not have a temperature of 100.4° F or higher and are wearing proper facial coverings, and following the CDC’s recommendations on cleaning, social distancing and sanitizing,” said Charles. “As a premiere destination for family fun, we have the space to effectively distance our visitors and provide the good, clean fun that Dutch Wonderland has been known for over the past six decades.”

Visitors will find new sights beyond the cleaning and safety measures. Kingdom Coaster, Dutch Wonderland’s original roller coaster, shines brightly with a brand new paint job, while the Park entry plaza has been reimagined with new stone work and décor. The world’s first Cartoon Network Hotel, located just next door to the Park, also celebrates its first summer of operation in 2020. The café, gift shop, and Cartoon Kitchen restaurant inside the hotel are all open to the public. All 2020 additions and changes will also be subject to the cleaning measures listed above.

To show appreciation for our patrons’ patience and support, all 2020 Season Passes now include the 2021 Season as well. Season Passholders will get the first opportunities to experience Dutch Wonderland this summer, as July 14 – 17 will be reserved for those most loyal visitors. The Kingdom for Kids then opens to the general public on Saturday, July 18. Given the disruptions and continuing adaptations this summer, some attractions may open later than July 18, or not open at all this year. The park will be open daily through Sunday, August 30.

For more information on Dutch Wonderland’s plans for this summer, including the many new health and safety measures and how to plan a visit, please visit Know Before You Go.


- Dutch Wonderland Management Team

FAQs

Can't find your question? Please Contact Us for more information.

Our highest priority remains the safety of all of our Team Members and Guests, and we’re closely following the guidelines set forth by the Centers for Disease Control & Prevention and Pennsylvania Department of Health, along with other government officials and health experts. Some of our evolving sanitation procedures include:

  • Making sure rides and other areas are clean and hygienic
  • Communicating and promoting the need to maintain social distance
  • Promoting regular and thorough hand washing by Team Members, Contractors and Guests
  • Installing sanitizing hand rub dispensers in prominent places around the park to facilitate handwashing amongst Guests
  • Promoting good respiratory hygiene in the workplace
  • Encouraging Guests and Team Members to stay home if you are exhibiting any symptoms of COVID-19, or have been in contact with anyone who has been diagnosed with COVID-19, shown symptoms, or themselves come into contact with an individual at risk or suspected of having contracted COVID-19.
  • Educating all Team Members about illness prevention, preparedness and response

For additional information and resources, please visit the websites linked above for the CDC and state and county health departments.

Yes. We are still accepting applications, but for the health and safety of our team members we are conducting interviews virtually at this time. Please visit our jobs page for more information and to apply.

Questions? Please email us at jobs@dutchwonderland.com.

All Season Passes purchased will include both the 2020 and 2021 seasons until further notice. We may revert to single-year Season Passes at a later point.

Each 2020 Season Passholder will receive the identical Season Pass, with the same benefits, in 2021. This means passholders will be able to use their Premium Season Passes for the 2021 seasonal holiday events (Happy Hauntings and Dutch Winter Wonderland) as well.

Basic Season Passes will include the 2021 Summer Season, but will not include seasonal holiday events in 2020 or 2021. The Basic Pass is still a summer season-only pass. This extension also applies to add-on products like the All Summer Dining Pass.

No, Basic Season Passes are still limited to just the Summer Season.

Our plan is to ensure you receive equal value for any experience or benefit you missed out on this year due to COVID-19, such as the All Summer Dining Pass. All Summer Dining Passes and other add-ons will also be valid through the end of the 2021 Summer Season. Please note, the All Summer Dining Pass will not be valid during Happy Hauntings or Dutch Winter Wonderland. We are no longer selling Dining Passes for the 2020 season.

Yes. All Season Passholders will receive the 2021 extension, regardless of when their final payment is made. We know finances are a challenge for some guests - please know we are not charging late fees for missed payments.

All Royalty Admission tickets, including our Leap Day Deal offer or other date-restricted tickets, will be valid through the entirety of the 2020 Summer Season. Guests with additional questions about their tickets can email infodw@dutchwonderland.com to connect with our Guest Services staff.

Tickets are good any day of the 2020 Summer Season. Group Leaders should contact their Dutch Wonderland Group Sales representative directly to discuss options to reschedule early-season catered events.