About Dutch Wonderland

General Information

Tickets - Single Day tickets are a great way to experience royal fun in one day! Tickets are available to buy online and at the gate.

Parking - Visit our Parking page for rates.

Rain Guarantee - Don't let a cloudy day keep you away! Dutch Wonderland is pleased to provide a second chance for a day of fun in the sun! If it rains for more than one (1) consecutive hour during your visit to Dutch Wonderland and you decide to leave the Park for the remainder of the day, stop by Guest Services as you exit and present your ticket stub. You will be issued a single-day admission ticket valid for any day during the remainder of the summer season, Happy Hauntings or Dutch Winter Wonderland. You must have your ticket stub to receive a rain ticket. Rain tickets will only be issued on the day of your original visit at the Guest Services Office.

Charitable Donations - We are pleased to help charitable organizations and wish it were possible to honor all of them since they are all very worthwhile causes. Please see you Donation Request Guidelines for more information. Learn more

Camping - Conveniently located steps away from the castle door of Dutch Wonderland, take your family on a memorable camping trip at Old Mill Stream Campground. The campground sits along a quiet stream on 15 acres and is nearby outlet shopping, restaurants and theaters. Details

Rides, Attractions, & Shows - There's a reason we're so widely regarded as one of Pennsylvania's best theme parks - Dutch Wonderland truly has something for everyone in the family. Whether you're looking for rides, attractions or shows, we're prepared to please! We've got plenty of fun rides just for kids, and even more rides that the whole family can enjoy.

Great Food - There are a variety of great food and beverage items in-park suitable for every appetite and diet. Have a sit-down meal at Merlin's themed restaurant, or pick up a quick snack at one of our many food shacks.

Preview Plan - Enjoy the last three hours of the Park the night before you visit us for a full day – FREE! Any full day ticket, regardless of where it is purchased is eligible to be Previewed. Combo Tickets can either be Previewed at Dutch Wonderland OR Hersheypark (not both). Please visit Hersheypark.com for details on their Preview Plan. Two Day Flex Tickets can be Previewed once. The only tickets that are not eligible for Preview are Twilight Admissions. Preview must be used prior to your full-day visit. Preview after 3:00 pm when the Park closes at 6 pm. Preview after 5:30 pm when the Park closes at 8:30 pm. In order to preview the park, please bring your ticket or printed online ticket to any ticket booth to be stamped when you enter. During Happy Hauntings and Dutch Winter Wonderland, Preview begins an hour and a half prior to park close. Please see our Calendar & Hours for operating dates and times for these events.

Twilight Rates - Enjoy the last three hours of the Park during the summer 2018 season at a discounted rate! Twilight tickets can be purchased at any Dutch Wonderland ticket booth April 28-October 7, 2018. Royalty Twilight tickets for ages 3+ are $21.99 each. Twilight rates begin after 3:00 pm when the Park closes at 6 pm, and after 5:30 pm when the Park closes at 8:30 pm. Twilight tickets must be purchased at the gate only, and cannot be purchased online.

For Your Safety - ALL hand-carried items, including backpacks and hand bags, are subject to search. Metal detection equipment may be used. Guests are encouraged to keep non-essential items in their vehicles. Thank you for your understanding and cooperation.

First Aid Stations - The First Aid Stations are located near the Wonderland Special Train Station at the front of the Park and in Duke's Lagoon. If immediate first aid is needed, ask any Park employee for assistance.

Lost and Found - Items may be identified and claimed at the Security Office located next to Junction Rentals toward the front of the Park.

Leaving and Re-Entering - To leave and re-enter the Park on the same day, please have your hand stamped at the Park exit. Children ages 12 and under must be accompanied by an adult to enter the Park.

Ride Restrictions - Due to safety regulations, all rides are restricted by height and/or physical limitations. Where applicable, these restrictions are posted at the ride entrance and will be strictly enforced in accordance with the Pennsylvania State Amusement Ride Inspection Act. All restrictions are subject to change without notice. Dutch Wonderland reserves the right to refuse any guest admission to a ride. For your safety, some rides may be closed temporarily in the event of inclement weather or mechanical difficulties. For safety reasons, please leave loose articles with non-riders. For a complete listing of restrictions, visit the Park Policies tab on this page.

45 Minute Shopper's Pass - If you purchase a ticket to Dutch Wonderland and don’t plan on staying for more than 45 minutes from the time of entry into the Park, we will refund your ticket. Everyone entering the Park must have a valid admission ticket. This program is only valid on tickets purchased at Dutch Wonderland on the day of your visit. You must visit Guest Services (located in the castle at the front of the Park) on the day of your visit to obtain your refund. This program is meant for first time visitors who are unsure how their children will respond to an amusement park and guests who want to purchase food and beverage items from inside the Park. We will not process refunds for this program over the phone or by mail. You must purchase your ticket, visit for less than 45 minutes and obtain your refund all on the same day. 45 minutes based on when your ticket is scanned at entry.

Military Discounts – We are pleased to offer admission at a special discount of up to $11 off full-price One-Day Admission to active and retired military personnel and their party during the summer season (April 28-October 7, 2018). Ages 3-59 are $33.99, Senior (ages 60-69) are $28.99, and Senior Plus (70+) are $20.99. Valid military ID is required. Discount not valid in combination with any other discounts or on any other admission plans. Details

Guests with Accessibility Needs - Our goal is to accommodate our guests with disabilities to the fullest extent possible and in compliance with law. Please see our Accessibility tab on this page to learn more.

Fundraising Program- Looking for a way to raise money for your non-profit organization? Call 1-866-FUNatDW (386-2839) or e-mail info@dutchwonderland.com for information about our fundraising program.

Personal Property - Ride operators and attendants are not responsible for articles left by patrons at the ride stations. Neither Dutch Wonderland nor its employees assume responsibility for the loss of, or damage to, personal property. Locker storage is available for a nominal fee on a first-come-first-served basis. See the Park map and guide for location.

Line Jumping - Deliberate line jumping that inconveniences other guests may result in dismissal from Dutch Wonderland without compensation or refund.

Loitering - Loitering on Dutch Wonderland property is prohibited.

Restricted Items - Personal food and beverage items, coolers, radios, and/or sound emitting electronic devices are not permitted and must remain outside the Park. We do permit one water bottle per person as well as some small snacks to be brought into the park. Weapons of any type and laser light pointers are never permitted in the Park.

Attire - For your safety and health, all Park visitors are required to wear shoes and shirts at all times. For your safety and the safety of our other guests, we do not allow "wheelie" shoes in the Park. As a courtesy to others, modest dress is expected of all guests. Revealing or offensive clothes are not considered appropriate. While in Duke’s Lagoon water play area, modest swimwear may be worn. Footwear must be worn by children and adults when riding the Pipeline Plunge. String bikinis, thongs, and men's bikini bottoms are not appropriate. Swim diapers are required on infants and toddlers while in Duke's Lagoon. When exiting the water attraction area, we ask that you change to more appropriate attire (i.e. shoes, shorts, and shirts). Dutch Wonderland reserves the right to address these issues with all guests. Your cooperation is appreciated.

Skate Shoes - For your safety, as well as the safety of other guests, skate shoes are not permitted while visiting the Park.

Smoking Policy (Clean Air Proclamation) - For the well-being of our guests, smoking is restricted to a designated area. This Clean Air Proclamation was developed in response to guest requests for a balance between the safety of children in the Park and the needs of guests who smoke. Please see the Park Map to locate the designated smoking area.

Strollers - Bring your own or rent one of our strollers. Strollers are available for a rental fee at Junction Rentals, near the Wonderland Special Train Station at the front entrance of the Park on a first-come-first-serve basis.

Groups and Parties - Whether it’s a company picnic, a group outing or a birthday party, Dutch Wonderland is the perfect place to hold your group’s next event. Great packages are available that make it easy for you to enjoy a fun-filled day designed especially for your group. Visit Group Sales for more information.

Picnic Lunches - Dutch Wonderland does not permit food or drink to be brought into the Park, but we do permit one water bottle per person as well as some small snacks to be brought into the park. Picnic lunches can be enjoyed outside the park in our picnic pavilion.

Lockers & Changing Rooms - Lockers are available on a first-come-first-serve basis for storing personal items. Changing rooms and lockers are available near the Pipeline Plunge and in Duke's Lagoon. A nominal fee is charged for lockers based on the size. Dutch Wonderland is not responsible for lost or stolen items.

Nursing Mothers - Nursing Mothers can utilize our new Nursing Mothers Station located near the Wonderland Special train station at the front of the park. Our Nursing Mothers Station has a rocking chair for mom and a kid-sized chair for older brothers or sisters. The Nursing Mothers Station also has a changing table for your convenience.

We care about the experience you and your family have with us. Our goal is to ensure that your visit to any one of our Dutch Wonderland Family Entertainment Complex properties - Dutch Wonderland Family Amusement Park and Old Mill Stream Campground - is all that you expected. If there is anything that we can do to improve your experience, please feel free to contact Guest Services at toll free 1-866-FUNatDW.

Other Local Attractions -There are plenty of other family activities in the Lancaster County area! Visit LancasterPA.com to learn more about other local events, attractions, and things to do in the area. Stay in the know with Dutch Wonderland's upcoming events by visiting lancasterpa.com/events/.

Park Tips

With a little planning ahead, everyone can enjoy a day at Dutch Wonderland! Here are a few tips to make your trip to Dutch Wonderland more enjoyable for the entire family.

Have a plan!
For the most enjoyable day at Dutch Wonderland, you and your family should have a plan for the day. Here are a few suggestions to get you started.

1. If you and your family decide to split up, be sure you pick an identifiable meeting place. We suggest meeting at the Wonderland Special Train Station at the front of the park. Make sure everyone has a watch!

2. Communication is key. Whenever possible, carry a fully-charged cell phone so you can keep in touch with your family. For our younger guests, two-way radios are a fun option!

3. Upon arrival, point out the Dutch Wonderland staff members and security personnel to your children and let them know that these are friendly faces they can go to in case they get separated from your group. It is important that they understand that the staff is there to help them.

4. While it’s extremely unlikely you will need medical attention while at the Park, be sure you have all family medical information easily accessible.

Know the rules.
Every kingdom has its rules, including Dutch Wonderland. Our rules and regulations are found above as well as in our Park Map and Guides. They are designed to make your experience more enjoyable. If you know the rules before arrival, you will save time and ensure that you pack only necessary items.

Stay cool, protected and hydrated!
Although Dutch Wonderland offers plenty of shady spots, it’s always wise to pack sunscreen and reapply as necessary. A sunburn is no fun after a day in the Park! Make sure to drink lots of water too – it’s your best friend for staying hydrated.

Dress for success.
Remember you will be doing a lot of walking on hot paved surfaces – cool, comfortable shoes are best. Flip flops and loose fitting sandals are not recommended as they do not protect the feet. If you have long hair, tie it up. Don’t wear clothes that may have things that have the potential for getting caught, such as drawstrings in pants or hoods. And don’t forget to remove your hat before getting on the Kingdom Coaster!

Follow ride safety instructions.
Ride height requirements and safety guidelines are there for your protection and the protection of your children. Upon arrival at the Park, measure your child on our precious gems chart to see if they are a ruby, sapphire, amber, emerald, amethyst or aquamarine gem! Once you know what gem your child is, you can check the ride signs and Park map and guide to see what rides your child can enjoy. If you don’t understand a guideline, please ask the ride operator to explain it. Don’t be afraid to ask the attendant to recheck your safety equipment before starting the ride.

Save the large meal for after the Kingdom Coaster!
Almost all of the rides at Dutch Wonderland are mild kid-friendly rides. But sometimes even the mildest ride can make small tummies go for a loop. Save larger meals and snacks for after you’ve ridden the bigger rides.

Medication and First Aid:
If you would like to bring medications and bandages to the Park, we suggest you pack them in a clear plastic bag. All bags are searched before entering the park and this will speed up the process immensely. There are two first-aid locations located in Dutch Wonderland – one near the Wonderland Special Train Station at the front of the park and one in Duke’s Lagoon. Please refer to your Park map and guide for exact locations.

Safety 1st!  |  Rider Responsibility  |  Guests with Disabilities  |  Weather Safety  |  No Animals
Children – Notice to Parents & Guardians   |  Rules of Guest Behavior  | Dress Code  
Weapons & Other Prohibited Items  |  Security at the Park   |   Photography – Personal & Commercial 
Drones – Prohibited & Illegal | Food & Beverage   | Breast Feeding 
 Non-Amusement Park Activities – Politics, Protests, etc.  | Operational Policies

GUEST CODE OF SAFETY AND CONDUCT

For your safety and enjoyment at our Park, please carefully read all of the text below.   Failure to follow any of the regulations, conditions and instructions set forth below may result in serious injury to yourself or other individuals. Individuals not following Park rules and safety instructions, will be subject to immediate ejection from the Park without refund.

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Safety 1st! 

Safety is always #1 at the Park.  Our goal is to accommodate all guests to enable them to fully enjoy our Park. 

Park Safety Standards – General Principles.  Please understand that people may be excluded or removed from certain rides, attractions, areas of the park, and/or certain activities, in the interests of safety as determined by Park personnel. 

This may include, but is not limited to, concerns with sight-disabled people who need adequate eyesight to safely engage in an activity, height and weight restrictions, mobility and/or use and existence of all limbs in a stable and coordinated manner, a clear and alert mind which is unaffected by mental disability or other hindrance, being under the influence of any substances (whether legal or illegal, drugs or medications, alcohol, or any other chemicals and substances), signs of heat illness, any loose headwear or clothing or apparel which may damage property or pose a hazard to a guest or others, and whether or not a person may appear to be ill or injured or otherwise unable to safely participate.  
For Your Safety:

• Pay Attention.  Please watch where you are going.  Amusement parks are crowded places with many distractions, elevations in surfaces, landscaping, tree roots, rocks, man-made structures, patron possessions left lying around the park or in pathways, etc; this is the open, obvious and inherent nature of an amusement or water park environment.  As such, the park disclaims all liability, and shall not be held liable in any manner whatsoever, for any trip, slip, and/or fall you and/or any minor(s) in your care may suffer, Nor for ANY INJURIES CAUSED FROM walking OR STUMBLING into objects or structures, OR FALLING OVER OBJECTS OR STRUCTURES.  By entering the park, you automatically agree to this waiver of all such liability. 
• No Running (it poses a collision, trip, slip and fall hazard). 
• Slippery Surfaces.  Surfaces may be slippery or wet—especially in bathrooms, on and around any water attractions, and in cafes or food areas.
• Dress for Safety.  No loose/oversized/baggy clothing or accessories which are not thoroughly secured to your person, or any carried items, on any ride or attraction which may pose a hazard.  Prohibited items may include, without limitation (depending on the specific ride), any form of headwear, scarves, long belts, fringed materials, high heels, loose footwear, wigs, purses, backpacks, or any dangling fabric.  If you choose to wear unstable, loose or ill-fitting shoes to the Park (e.g., high heels, flip-flops, clogs, loose sandals or Crocs or slip-ons, etc.), realize that you are creating a hazard for yourself in a crowded park, and you may not be able to partake in certain attractions.  We urge you to wear secure, comfortable footwear.
• No Monkeying Around. No climbing on or hanging from, any structures, trees, lamp posts, wiring, door frames, rain gutters, etc.  We are an amusement park, not a jungle gym!
• Be Seated – Carefully.  Benches and chairs are for sitting only—not jumping on or over, nor standing on.  If you are obese, or especially large and heavy, proceed with caution when sitting, and check the chair/bench’s stability.  Multiple persons should never share the same single-person chair. 
• No “Sitting on the Fence” … Literally.   Fences, railings and banisters should never be leaned on, sat upon, stood upon, twirled on, or jumped/vaulted over.  Doing so causes damage to Park property and people may get injured.
• Stop! Parking is reserved for Safe Drivers. Parking lots are, by their very nature, hazardous places where you must act cautiously and pay attention at all times for yourself and those in your care (minors, elderly needing assistance, disabled persons, etc.).  Please drive slowly and carefully at all times (including into and out of parking spaces, or when entering or exiting the lot), realizing that children may be running about, that elderly or disabled may not hear or see your car, etc.  The park shall not be liable for theft, break-ins, car collisions or other property damage, and the park has zero liability for anything occurring on public roads.
• Hands Free.  Electronic devices, including photographic or recording equipment (e.g., phones of any kind, selfie-sticks, cam-corders or cameras of any kind, flashlights, radios, iPods, etc.), are not permitted on any ride.  Phones, cameras and other devices pose a serious safety hazard on rides.  Depending on the ride, all such devices must (in the Park’s discretion) either be completely secure on one’s person, or may not be allowed at all (even in your pocket).  Electronic devices, and any hand-held object of any kind (lotion, keys, iPhones, etc.), is totally prohibited on water rides.
• Know Before You Go!  Before getting on a ride, make sure to observe the ride in operation, and how people board and exit.  If anything makes you uncomfortable about participating, please do not participate.  If you do choose to participate, realize that you are assuming all risks of the ride or attraction in which you are participating.
• See all Safety, Hear all Safety, Speak all Safety.  READ AND ABIDE BY ALL SAFETY SIGNAGE, ATTENDANT INSTRUCTIONS, AND RECORDED WARNINGS AND INSTRUCTIONS.  If you have questions, PLEASE ASK an attendant.  If you see something unsafe, PLEASE TELL an attendant.

WARNING!  Assess Your Capabilities BEFORE You “Just Do It”
Rides and other attractions at the Park can provide our guests with wonderful memories and exhilarating fun!  But amusement and water rides also can be adrenaline-pumping activities which put substantial strain and forces on your body and senses, through rapid acceleration, speed, sudden movements, and the unpredictable motion of a ride, which may thrust your body about in different directions, causing muscular strain and stress on your body such as on your neck and back, and accelerated heart rate and blood pressure.

DO NOT PARTICIPATE IN ANY RIDE, ACTIVITY OR ATTRACTION, IF YOU ARE UNDER THE INFLUENCE OF ANY ALCOHOL, DRUGS (WHETHER LEGAL MEDICATION OR ILLEGAL SUBSTANCES) OR OTHER SUBSTANCES WHICH MAY AFFECT YOUR HEALTH, SENSES, AND BODY REFLEXES AND COORDINATION. 

DO NOT PARTICIPATE IN ANY RIDE, ACTIVITY OR ATTRACTION, IF YOU HAVE ANY HEALTH CONDITIONS OR PRE-EXISTING CONDITIONS OR INJURIES, OR IF YOU ARE TOO AFRAID TO PARTICIPATE, INCLUDING WITHOUT LIMITATION HEART, NERVE, MUSCLE, BACK, NECK, BONE, JOINT, BRAIN, EYE, EAR, OR OTHER AILMENT OR INJURY, OR IF YOU ARE PREGNANT OR HAVE HAD SURGERY IN THE PAST FEW MONTHS OR IF YOU ARE STILL RECOVERING FROM ANY ILLNESS OR MEDICAL CONDITION, TREATMENT OR PROCEDURE.  ONLY YOU CAN DETERMINE IF YOU FEEL GOOD ENOUGH TO SAFELY PARTICIPATE IN A RIDE OR ATTRACTION.  THE PARK DOES NOT, AND CANNOT, GUARANTEE YOUR HEALTH, AND YOU FULLY ASSUME ALL RISKS OF ANY PARK RIDE OR ACTIVITY IN WHICH YOU CHOOSE TO PARTICIPATE.

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Rider Responsibility

Each guest at our Park has legal and moral obligations to act responsibly on all rides and attractions. 

All amusement rides are physical activities which pose inherent risks.  You must at all times act in a responsible manner to safeguard your own health and safety, and refrain from anything which poses a risk to others.  Carefully read and obey all warning signs and instructions, attendant instructions, and recorded safety messages.  Watch how rides are loaded and unloaded.  To the extent possible, observe rides in action before going on.  Watch where you are walking.  Ask questions of attendants. 

Be safe and have fun!

We care deeply about all our guests, and want everyone to have happy memories that last a lifetime.  That is why safety must always come first above and beyond anyone’s desire to participate in a ride, attraction, activity, or area of the Park.  In addition, if the Park determines in its sole discretion that you are not able to safely participate in a ride or attraction, we may prevent you from doing so (without any refund or other compensation to you).

Remember – safety is a shared responsibility!  The Park can only do so much to keep you safe—it is up to you, as well.  We can’t protect people from the consequences of their own reckless or irresponsible behavior.  You must act responsibly for your own health and safety, and for that of others. 
Finally, if at any time you feel you need help due to an injury or medical concern, please immediately notify a park staff member and ask for help.
Thank you very much for your understanding and cooperation!

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Guests with Disabilities 

Welcome!  Our goal is to accommodate our guests with disabilities to the fullest extent possible and in compliance with law.  Most of our attractions, shows, and restaurants are accessible to guests with disabilities, including, among others, those using wheelchairs.

If you (or someone you are responsible for) have a particular disability or special need, we encourage you to contact the Park and speak with a guest service associate at least 48 hours in advance of your visit to better assist us in preparing for your visit.  If you have a group of disabled persons, a week’s advance notice would greatly help us to better serve you.

Guide for Guests with Accessibility Needs   Quick Reference Accessibility Guide   Rides & Attractions Intensity Guide

Upon arrival at the park, please inquire as to available accommodations.

Guest Services: 1-866-FUNatDW (386-2839) or Click Here.

While the Park complies with federal and state disability and accommodation laws, there may be some rides or attractions, activities, or areas of the Park, which may not be safely accessible to all persons.  At the Park, safety is the only consideration that takes precedence over fun!  Thrill rides, by their nature, create forces and speeds that may not be acceptable or tolerable to some guests and may cause injury to some riders with known or unknown pre-existing conditions. For your protection, many of the rides and other attractions at the Park incorporate safety systems that are designed to accommodate people with certain characteristics such as average physical stature and body proportion.  These safety systems may place restrictions on the ability of certain individuals to safely experience an attraction.  

In general you should only ride a thrill ride, or participate in certain attractions, if you are in good health. Do not ride if you know or suspect that you may be pregnant, have high blood pressure, heart, neck or body problems, motion sickness, recent surgery, or any other medical condition that may be affected by the features of the ride. You should not ride if you have any impairment or condition that would prevent the intended use of seating and safety restrains as provided, or an inability to follow any safety requirement.  
Please note that the Park does NOT provide medication, insulin, or other medical treatments or devices, other than basic first aid; please plan your visit accordingly.

Please see our Accessibility tab on this page to learn more

 

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Weather Safety

Weather is unpredictable, and can pose certain health and safety hazards.  For example, if you are sensitive to heat, you should consider not visiting the Park on a hot day, stay hydrated, and/or limit your time outside.  Or, if you have poor mobility or stability, it might be better for you not to come on a wet day where things might be more slippery.  Only you can make informed decisions about weather forecasts and whether or not any given day would be appropriate for a Park visit. 
Guidelines:

• Wet weather (including mist, humidity, rainstorms, flooding, etc.) makes surfaces slippery.  On wet days, please exercise extra-caution when moving about the Park, going up or down stairs (hold handrails), entering or exiting rides, using bathrooms, etc.  Do not step directly into streaming or puddled water, since it may carry mud or other debris, posing a slip hazard.
• Storms (wind, rain, lighting, hail, etc.) tend to result in people scrambling for shelter, including in buildings or racing to get back to their car.  People running in stormy weather pose slip/trip/fall hazard for themselves and others.  People may be darting through parking lots, or around corners.  Please proceed in an orderly and controlled fashion when seeking shelter from weather situations. 
• In certain severe weather situations, the Park may shut down rides, and direct people to certain areas, or direct people to leave the Park altogether.  Please make sure to obey all Park instructions, if any are given.
• Hot weather poses a risk of sunburn and heat illness.  People may not realize how much they are being impacted by hot weather until they develop heat illness. 

Some guidelines for heat:

• Always stay hydrated with water.  Alcohol, overeating, and/or eating/drinking large amounts of sugar, are not advised. 
• Use sunscreen on all exposed areas of your body.  Reapply frequently.  If you have been in the sun for prolonged periods, or if it is especially hot and/or humid, take breaks as needed from your activities, and relax in a shaded or indoor area to allow your body to cool off.  Drink water to hydrate.
• Heat Exhaustion:  Look for the warning signs of heat exhaustion, which include fatigue, nausea, headaches, weakness, slowed or weakened heartbeat, clammy skin and drenching sweat (often while feeling cool or cold), fainting or dizziness, excessive thirst, confusion or anxiety.   Although heat exhaustion is generally not fatal, it can be—so you must take this issue seriously and take remedial measures by getting to a cool place and sipping water.  Park staff should be alerted to any heat illness issue you or a person in your group may be suffering from; we are here to assist you.
• Warning - Heat Stroke:  Heat stroke can be fatal!  It is the advanced form of heat-related illness, which can occur suddenly, particularly in extremely hot weather.  If you or someone in your group experiences symptoms of heat stroke, GET IMMEDIATE MEDICAL ATTENTION by alerting our staff and/or calling 9-1-1.  Symptoms include mental confusion/delirium, loss of consciousness, very rapid or dramatically slowed heartbeat, rapid rise in body temperature, drenching sweats that turn into a marked decrease in sweating accompanied by hot/flushed skin, shortness of breath, blood in urine, and/or convulsions.

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No Animals

Animals of any kind (e.g., dogs, cats, rabbits, gerbils, lizards, snakes, pigs, hamsters, turtles, birds, tarantulas, rats, mice, monkeys, ferrets, mini-horses, etc.) are not allowed in the park, except for legally-defined service dogs or as may otherwise be required by law to assist those with disabilities (“disabilities” being defined by the Americans with Disabilities Act or other applicable laws). If you claim to have a legally-qualifying “service dog” you will be required to verify its legitimacy, pursuant to applicable legal requirements which are then in effect. A “service animal” is defined by law, and not by a person’s personal desires. For example, a “companion” animal, or an animal that brings “emotional comfort,” or a dog which serves as “personal security,” does not qualify as a legal “service animal.”

Even if a “service animal” is verified, and allowed to enter the park, please be aware that you are still responsible for controlling it at all times. A service animal is also prohibited from all rides, because rides are built for people, and because animals cannot be safely contained or restrained on amusement rides, they would thereby pose a serious safety hazard. Animals are also prohibited from going into or on any water ride or attractions, because of hygiene concerns, in addition to safety concerns.

Please understand that we may require removal of your service animal from park property if it poses a threat to persons or property, including without limitation, if it is unruly, threatening, aggressive (barking, snarling, biting at patrons, etc.) and/or if you are unable to control your animal at all times.

You must make sure that your service animal has gone to the bathroom before coming to the Park.  Once at the Park, if your animal needs to “go,” please do your best to steer the animal to an area off to the side on a grassy area, away from other patrons, if possible.  We encourage you to ask a staff member to where your animal might be directed. 

It is prohibited to leave animals in a car while patrons enjoy the Park; in such event, animal control (or other government authority) may be called, and your car forcibly entered into, in order to attend to the health or safety needs of an animal.   You will have to pay all such costs involved in the rescue of any pet left in a car, and may face animal cruelty charges from local authorities.

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Children - Notice to Parents & Guardians 

Children under 13 years of age may NOT be at the Park without adult supervision.   Regardless, we strongly recommend that minors (under 18) be accompanied by an adult.
The Park does not assume any responsibility or liability for unattended minors; children and the behavior of all minors are the sole responsibility of their parent(s) or guardian(s), and parents/guardians may be held legally liable for all acts of the children under their care.  Please make sure that minors act responsibly, and in consideration of others, at all times. For example:  No running; no twirling on banisters; no climbing on structures, or sitting on fences; no “horseplay” (e.g., wrestling, gymnastics, playing “tag,” throwing rocks or other items at each other, etc.) especially on rides, ride lines, in food areas or around other guests. 
Please remember that the Park is NOT a daycare facility.  Anyone choosing to leave their minors at an amusement park is still responsible for them—in no event does the Park assume that responsibility.  Minors in violation of Park rules may be ejected or detained, in the Park’s discretion, as evaluated in a case-by-case basis.  While the Park may in good faith attempt to contact a minor’s parent/guardian to have them picked up, this is done out of concern and courtesy, but in no event will the Park be held responsible if a minor leaves the Park, or for anything occurring after a minor has left the Park grounds.

We greatly appreciate your help in responsibly monitoring and controlling any minors in your care.

If you cannot locate your child in the Park, our Park staff is here to assist you.  Please feel free to alert a staff member who will be happy to assist you in located your child.  That said, please note that we do not page guests.  We recommend that as you enter the park, you decide on a meeting place should you be separated from any minors under your care.

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Rules of Guest Behavior 

All guests must behave in a family-friendly and courteous manner, and in a manner which is safe for themselves and for others.  Violations may result in ejection from certain rides, attractions, areas of the Park, or from the Park itself, without refund or other compensation.  The following is strictly prohibited, subjecting the violator to ejection without refund:

• Line-Cutting/Line-Saving.  Guests may not:  Save places in line for themselves or others; let friends, family, or others later join them in line or take their place in line; push past or bypass others; or leave and return to “their space”.  If you or anyone in your group leaves a line--for whatever reason (including the need to use a restroom)--then upon that person’s return, that person must go to the back of the line—no exceptions.  Please understand that in order to prevent chaos and annoyed customers, we must have and enforce these strict rules.
• Smoking.  For the well-being of our guests, smoking through any means (i.e. cigarettes, pipes, cigars, hookahs, marijuana, bongs or electronic cigarettes) is restricted to a designated area. Please see the Park Map to locate the designated smoking area.
• Medical Marijuana?  Marijuana is strictly prohibited on premises, whether in the Park or in the parking lots, or anywhere else on, in, or around, Park grounds.  If you have a medical marijuana card, this does NOT entitle you to have marijuana on Park grounds.  Anyone in possession of marijuana, or using marijuana, will be ejected from the Park.
• Electronic Cigarettes?  No electronic cigarettes, period.  There is no way whatsoever for the Park to determine actually what is in such devices, nor whether such a device is actually for “smoking” and not a weapon or some other sort of device.  Minimally, electronic cigarettes are annoying and/or a concern to the majority of our customers who do not wish to be subjected to whatever substance people may be “smoking.”
• Offensive Conduct.  We run a family-friendly Park, where people should be courteous of one another.  Prohibited conduct includes profanity, cursing, making offensive comments or gestures, pushing, spitting, flashing of body parts, and other offensive conduct. 
• Fighting.  The park does not tolerate fighting, nor invitations or challenges to fight, nor the threat thereof (whether to an intended victim or comments in general expressing a desire or intent to hurt another person).  You may also be ejected for any pushing, roughness, “chest bumping,” making aggressive moves (e.g., clenching fists, getting face-to-face with another, getting into a fighting stance, etc.), or other physically aggressive conduct.
• Unruly Behavior.  “Horseplay” in any amusement or water park setting can be dangerous to you and to those around you.   Accordingly, all manner of “horseplay” is prohibited, including without limitation, jumping over any objects (benches, fences), diving or jumping into water structures, climbing on trees or structures (buildings, lamp posts, etc.), standing on tables or chairs, climbing up or jumping over barricades and fences, wrestling, playing tag or chasing each other, throwing items (shoes, food, rocks, sticks, rafts or inner tubes, etc.), jumping down stairs, twirling around banisters, gymnastics-like activities (kart wheels, flips, splits, handstands, etc.), or any sports-like activity (throwing a football or Frisbee across crowds, kicking a soccer ball around the Park, etc.).  Please walk through the park (no running), stay on the walkways, and always watch where you are going.  Refrain from entering any landscaped areas—landscaped and planted areas such as flower beds are not meant for guests to tread upon!  Exercise caution when going up or down stairs, or when traversing any areas with tree roots.
• Property Damage and Theft.  Any damage to or destruction of Park property (or the property of another), or theft of any property, will not be tolerated.  Offenders will be ejected from the Park, and may be held for authorities.
• Diving or Entry into any Decorative Water Feature.  Decorative water features may include ponds, streams and fountains, which may be natural or man-made.  Entry of any kind into such a decorative water feature is prohibited.  Diving, “flops,” flips, or “cannon balls” are prohibited at all times.
• Entry into Employee-Only and other Non-Guest Areas.  Many non-guest areas can pose deadly hazards—do NOT enter!  Guests are strictly prohibited from entering any area with obvious signage such as,  “EMPLOYEE ONLY,” “NO ACCESS,” “KEEP OUT,” or “DO NOT ENTER.”   However, it is also common sense that guests should refrain from entering any maintenance areas, work shops, offices, tool sheds, electrical rooms, ride motor rooms, etc., whether or not such areas are marked with signage.  Offenders are subject to immediate ejection from the Park, and where appropriate, such persons may be held for law enforcement.  Parents who allow their minors to engage in such activity will be ejected. 
• Please DO NOT LEAVE SHOES, TOWELS, BAGS OR OTHER ITEMS ON PATHWAYS AND STAIRS, WHERE SUCH ITEMS MAY POSE A TRIP HAZARD.  Please be considerate of others.

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Dress Code - No Inappropriate Clothing or Nudity

In keeping with a family-friendly environment, the Park prohibits clothing that would tend to be offensive and/or too revealing of one’s body. This includes the following rules, which may also be supplemented on a case-by-case basis as determined by the Park, in its good faith discretion and without further notice:

• Amusement Park Attire – Shoes and appropriate clothing are required at all times. (e.g., shirts must fully cover the belly, all “private” body areas must be appropriately covered, and the Park does not allow sagging clothing that may reveal undergarments).
• Water Park Attire – Appropriate swimwear is required for water rides or water-play structures. Swimwear which is too provocative or revealing, including without limitation, transparent or mesh-style material, is prohibited. Footwear must be worn by children and adults when riding the Pipeline Plunge.
• The Park prohibits any jewelry that may pose a hazard to the rider, other guests, the rides itself, or other property. Prohibited items may include: bulky, protruding or dangling jewelry (e.g., large hoop earrings which could snag on something, long necklaces which can pose a strangulation hazard, bulky rings, and any piercings that could snag or catch on equipment).
• We do not permit clothing that depicts violence.
• Appropriate “public” clothing. No pajamas, bath robes, lingerie, indoor slippers, etc.
• No vulgar or offensive tattoos, statements or artwork on clothing. This includes curse words, depictions of sexual acts or nudity, depictions or messages of violence, and racially or religiously divisive/hateful material.
• No gangland clothing, hand-signs, “colors,” or tattoos.
• Adults and children are welcome to wear their Halloween costumes to Happy Hauntings at Dutch Wonderland. We ask all guests in costume to keep the family-friendly nature of the event in mind when choosing to wear their costumes to the Park. We do not recommend that adults wear masks to the Park during Happy Hauntings and refrain from wearing costumes that are frightening, gory or inappropriate in nature for a family amusement park. Dutch Wonderland reserves the right to ask a Guest to remove any costume deemed inappropriate for our Park. Also, costumes, or portions of costumes may need to be removed on some rides for safety reasons.

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Weapons, Selfie Sticks, Hoverboards & Other Prohibited Items

All of the following are strictly prohibited items which will (minimally) subject the guest to immediate ejection without refund, and which (where appropriate) may result in the Park contacting authorities for law enforcement action, and holding the guest at the Park to await the authorities.  Park reserves the right at all times to conduct Bag Checks (and to utilize other security measures, such as metal detectors), and to refuse entry (without refund) to anyone refusing a thorough bag check or to comply with other security measures.

• Weaponry and Inherently Dangerous Objects/Substances.  Weaponry of any kind is strictly prohibited at the park, including without limitation in parked cars, concealed on one’s person, or carried in bags, including without limitation:  Firearms, knives and other cutting instruments, letter openers, scissors, box cutters, bats, billy clubs, blackjacks, collapsible canes, arrow tips, projectiles, crossbows and sling-shots of any size, mace, pepper spray, tasers, brass-knuckles, chains, canes carried as a weapon or which conceal a weapon, martial arts weaponry,  anything which is intended to be used to bind or subdue people such as slip-ties or handcuffs, and tools (screwdrivers, pliers, hammers, chisels, pruning shears, multi-tool knives, etc.).  Additional prohibited items includes anything which is inherently dangerous to persons or property, which could be used as a weapon or which could foreseeably cause harm to persons or property, including without limitation, fireworks, explosives or detonation devices of any kind, ammunition, hazardous chemicals or other substances, including acids or other items which appear suspicious to Park personnel.
• Selfie-Sticks (including without limitation any other form of photographic tripod, or hand-held camera extension device), are strictly prohibited in the Park.  You will be blocked at the entrance if you have a selfie-stick on your person, and you may be ejected without refund if you are found to be in possession of a selfie-stick on Park grounds.  Selfie-sticks pose significant safety and security hazards.
• Hoverboards, skateboards, unicycles, stilts, pogo sticks, spring-loaded footwear, Segways, bicycles, and other mobility devices, roller skates and other toys or mobility-methods of convenience.  (If you need a wheelchair or scooter, we are of course happy to accommodate you; please see our Guests with Disabilities section herein).  Amusement parks are crowded places, and the only way to keep our common areas safe is to ensure that people do not have devices which create an unreasonable and heightened risk of injury to people.
• Spray paint, magic markers, glass objects or bottles, spiked clothing, jewelry (which is large, sharply edged, or spiked, such that it poses a safety concern).
• Folding chairs, beach umbrellas, tents.
• Radios/boom boxes, musical instruments.

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Security at the Park

The Park strives to make your experience a happy one, in all respects.  Unfortunately, there is no way that we can erase the wicked intent of some people.  Therefore, please understand that the Park cannot, and does not, guarantee your personal security or that of your personal property (even if placed in a locker), and in no event will the Park be held liable for your lost, stolen or damaged possessions. If you need to store your possessions, ask the Park about lockers.  If you have loose items while wanting to go on a ride, please have a friend or family member hold them or put such possessions in a locker.

It is the unfortunate truth that at any amusement park, or at any place in society, no amount of security can prevent people from acting in a criminal manner if they are intent on so acting.  The Park can only try to reasonably watch over the premises and the people therein, and respond in a professional manner to any security threat or incident. 

If you experience a security issue, please notify Park staff; we are here to assist you.

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Photography – Personal & Commercial   

Personal.  Guests are welcome to take pictures of themselves, their friends and family, their group, and the scenery in general, for their own personal use.    However, NO cameras of any kind (including cell phones) are allowed on any ride or attraction, because such items pose a safety hazard.
In addition, no one is permitted to take photographs of others who object, or which violate another’s privacy, rights to publicity, or which are harassing, stalking, or threatening.  Image taking or recording is strictly prohibited, under all circumstances, in bathrooms, changing rooms, and locker areas; violators may be held for law enforcement, and are subject to arrest and prosecution.

The Park May Take and Use Images & Video of All Guests.  The Park at all times reserves the right to videotape patrons, and take still images, and to utilize those images and videos for any reason, including marketing, advertising, promotion, on social media, live streaming on the Internet, for safety and security, for documentation as evidence in a legal or criminal matter or other investigation, for news reporting, and otherwise in an unrestricted manner for legitimate purposes.  All property ownership of such materials, and copyright in and to all such materials, shall belong exclusively to Park in perpetuity, without any compensation or other consideration to any guest or other person in, on or around the Park property.

Commercial.  Commercial photography of any kind is strictly prohibited (including without limitation, still or moving images, modeling shots, student films, comedy routines, documentaries, commercials, TV news, major motion picture films, Internet soap operas, reality TV, actor demo reels, submission videos for reality TV, footage as part of a school project, documentation of stunts and dangerous activities (whether for commercial use or not), promotional videos, music videos, cable programs, etc.), except where prior, written permission has been obtained from the Park’s owner in the form of a contract signed by an executive within Park’s corporate office.

In any event where unauthorized video or images has been uploaded to any social media channel, Park shall have the unrestricted and exclusive right and authority to have such materials removed.  Any materials which defame the Park may result in legal action for damages, and the Park shall have absolute right and authority to obtain both temporary and permanent injunctions from the further use or dissemination of such material, in all channels and all mediums of communications, throughout the world, whether now known or hereafter devised, and to obtain all materials and obtain an order for the destruction of all such materials.

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Drones – Prohibited & Illegal

Use of drones (in, over, or around the Park), whether for photographic purposes or otherwise, is strictly prohibited (unless the user has been granted written, contractual permission for that specific instance from an officer of the Park or its parent entity). Violations may subject the user to immediate ejection, confiscation of the drone, and referral of the matter to authorities. Drones are a serious safety hazard to ride operations, Park operations (including electrical facilities), and to the Park’s guests and personnel. Use of drones in, over or around the Park, also constitutes an illegal trespass, an invasion of the Park’s privacy, and a tortious interference to our operations.

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Food & Beverage

The Park has a wide assortment of foods and beverages available, including bottled water.  Contact the Park if you desire more specific information not available on these web pages.

To our guests with food sensitivities, allergies or special dietary needs: Our food outlets prepare and serve products sourced from third parties, which contain peanuts, tree nuts, fish, shellfish, eggs, milk, soy and gluten. Regular kitchen operations involve shared cooking and preparation areas, and food variations may occur to differences in suppliers, ingredient, substations, recipe revisions, and /or preparation at the parks. As such, we regret to inform you that THE PARK CANNOT, AND DOES NOT, MAKE ANY REPRESENTATIONS OR GUARANTIES WHATSOEVER REGARDING THE ALLERGY-FREE CONTENTS OF ANY FOODS OR BEVERAGES, OR THE SAFETY THEREOF (ESPECIALLY WITH REGARD TO ANY ALLERGIES). Alcohol is not permitted on the Park premises inside or outside the park.

Personal Food, Beverage and Coolers.

In any event, guests may bring personal foods into the park, to the extent that they are medically necessary (e.g., for diabetics, baby formula for infants, gluten-free foods, or allergy-safe foods for allergies).

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Breast Feeding

The Park welcomes all breastfeeding mothers and their children and (in accordance with applicable law) does not discriminate against breastfeeding mothers.  Park staff may approach a breastfeeding mother to offer a more shaded or private area to breastfeed, such as our Nursing Mothers Station located at the front of the park, but we only do so in a sincere attempt to provide a breastfeeding mother with more comfort or privacy if she so desires it; we will never demand that a breastfeeding mother must relocate, nor do we discourage a mother from breastfeeding wherever she has a right to be.

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Non-Amusement Park Activities – Politics, Protests, etc.

The Park does not allow any non-amusement park activities by guests, including without limitation, political activities, fundraising, organized or group religious practices or rituals, demonstrations, exercise classes, athletic team practices, unauthorized commercial activities, or protests, anywhere on-site, nor anywhere outside the Park’s perimeter where such activities may interfere with Park operations, guest attendance or enjoyment, or traffic flow into/out of/around the Park, or which would compromise safety and security. At a minimum, any protests/demonstrations must be outside of the Park’s property and at least 500 feet away from all Park entrances/exits. Anyone violating this rule on or within Park property will be subject to immediate removal from Park premises.

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Operational Policies

• Prices and operating schedule are subject to change without notice.
• All attractions are subject to temporary maintenance, safety or inclement weather shutdowns.
• Season Passholders must present their passes to gain entrance to the Park (season passes are NOT transferable for others to use). Season Pass entry is only valid once a day. Guests who leave the Park and plan to return must get their hands stamped before they leave the Park at the exit/re-entry gate. When guests return to the Park, they must enter through the re-entry gate with a proper hand stamp.
• These Park Rules & Policies are not comprehensive, and are subject to change without notice. The Park may have numerous additional rules and procedures applicable to guests which, if not followed, may subject the guest to ejection without refund.

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Questions or Need Additional Help?

For information on rides, lockers, ride accessibility, wheelchair rentals, booking group events, and other information, you can contact the Park at 1-866-FUNatDW (386-2839) or Click Here.

THANK YOU FOR YOUR PATRONAGE.  WE LOOK FORWARD TO MAKING YOUR VISIT
THRILLING, JOYOUS, AND FILLED WITH HAPPY MEMORIES!